OCA Automated Interaction

Automate Sales Agent Response with AI Chatbot

Unlock more leads and conversion opportunities through faster, consistent responses in each communication channels.

No additional fees and credit card needed.

Trusted by 100+ companies and institutions to answer customer inquiries anytime.

Wifi.id
BNI
ChatAja!
Telkom Indonesia
Inalum
Kementerian Sosial
IndiHome
TOEIC
ACI
Amoeba
Astrindo
Bapenda Jabar
Bimas Kemenag
BINC
BKPM
Bonum
BRI Remittance
BSI Maslahat
Coway
Diarium
GiveBlood
IndiBox
Indigo
Jatis Mobile
Jiwa Group
Kabupaten Maluku Utara
Kemendikbud
Kemenkeu
KPPA
Melon
myCarrier
myTDS
PaDi UMKM
Posfin
Pelindo
Pijar
PTSGI
PUPR
RoomMe
RS Tangsel
Sprint Think
Taman Safari
Telkom CorpU
Telkomsigma
Telkom University
Telkomsel
U-Meet-Me
UHAMKA
UII
VFS Tasheel
Vidio
Yakes Telkom

Provide Instant Responses with a Virtual Assistant

Time and Cost Efficiency

Reduce regular customer service tasks and shift team focus to strategical tasks.

Understand Every Interaction

Identify conversion opportunities through detailed chatbot interaction reports.

Effective Integration

Deliver consistent services across platforms preferred by your customers.

FEATURE HIGHLIGHTS

Speed Up Interaction with Interactive Chatbots

Answer Smarter with AI

Build more natural customer interactions by enhancing your chatbot capabilities with AI Plus.

Train Your AI to Enhance Chatbot Intelligence

Create and develop AI chatbot knowledge from multiple sources using Knowledge Base.

Integrate with Internal System

Enable seamless automatis by connecting chatbots with your internal data and platforms.

Design Conversations in 3 Simple Steps

Create conversation flow without coding. Just drag and drop elements to canvas editor.
MORE FEATURES

Maximize Chatbot Performance with Smart Features

Deliver Interactive Responses

Grow engaging conversations with multiple chatbot reply formats.

Capture Customer Data

Track and analyze customer inputs or needs using Variable feature.

Improve Response Accuracy

Maintain clear interactions by validating customer answers before responding.

Turn Chats into Store Visits

Interact more personally by sharing nearby store locations via chat.

Automate Replies After-Hours

Set operating hour to inform human agent availability.

Refine Chatbot Prompt with AI

Enhance AI chatbot responses using prompt recommendations.

Get Interaction Solution That Fit Your Team Needs

Consult with our experts to boost services and sales through effective customer interaction.

Talk to Our Team
SUPPORTED COMMUNICATION CHANNELS

Begin Interaction Automatically Across Interaction Channels

Create one chatbot and connect it to various interaction channels. From WhatsApp, Facebook, Instagram, to TikTok Seller, simply connect them all from here.

CUSTOMER STORIES

Discover How OCA Drive Communication Growth

Get inspired improving your services with omnichannel communication solutions.

Centralizing Public Services Across 34 West Java Regions

Improve service quality and public satisfaction through a centralized help and information center, powered by CRM and chatbot support.

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Scaling Tax Collection 15× Better Through Digitalization

Improve Tax Collection 15x More Efficient Through Digital Communication Deliver tax information more personally and efficiently in West Sumatera using broadcast messaging services.

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Share Messages 3x Faster in Academic Environment

Strengthen trusted communication across lectures ad students at Poltekkes Kemenkes through broadcast messages from the official WhatsApp Business account.

Read More

Boost 233% Interaction Growth Through Integration

Respond to customer needs faster at IPC Terminal Petikemas by improving service performance with CRM and chatbot integration.

Read More
See More Stories
MAXIMIZE YOUR COMMUNICATION POTENTIAL

Explore More OCA Solutions

Discover other OCA products to help you connect with customers and support your service growth.

Answer All Messages in an Omnichannel CRM

Manage customer messages from multiple channels in one integrated platform.

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Send Broadcasts Across Channels

Schedule your campaign message to multiple customers automatically.

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Integrate OCA API into Your Internal System

Grow your communication capabilities by embedding OCA features via API.

Learn More

Detect and Prevent Data Breaches

Reduce security risks by monitoring data leaks linked to your email address.

Learn More
FREQUENTLY ASKED QUESTION

Learn About OCA AI Better

Get to know more about using OCA AI to handle customer needs instantly, without making them wait.

No, chatbot operates 24/7 as a virtual assistant that supports your live agents.